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- Are you ISPM-15 Certified?
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- Shipping & Delivery
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- (Who) When + How often should I dome?
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- How does the Somadome work?
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- Is Somadome FDA approved?
- Is the dome safe for use during pregnancy and are there any other health medical contraindications?
- Is there any airflow inside the dome?
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- What does Somadome mean?
- What healing modalities does Somadome use?
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- What is it doing?
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- Who Founded Somadome and what is the idea behind it?
- Why dome?
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- Can I contribute my content / how do you select your content?
- Can the dome lights be controlled while meditating?
- How many tracks or programs are in the basic configuration?
- If I buy my dome before your app comes out, how will I get new content? What will you charge me?
- Is the audio for the guided meditation tracks available in another language?
- Is the content in the Somadome only 20 minutes? Why?
- What is your content library / how is it growing?
- Which track should I choose?
- Will I get bored with just 20 sessions available if I am using this regularly?
- Will the SomaHome have longer content?
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- Are there any customization options available for my dome?
- Are there specific network connection requirements?
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- Does Somadome connect to wifi?
- How can we change the light on our Somadome? Is there a setting?
- Why are you guys still using headphones with an audio cable? Don't you know that's outdated? Where's the bluetooth? Can I use my own BT headphones?
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- Can I download the mobile app to the onboard touchscreen?
- Can I update the app operating locally on my onboard touchscreen?
- Do you have a VR / 3D tour of the Somadome experience?
- How much is the premium app going to cost?
- How will the app work with the Somadome?
- If I have a dome before you launch your app, can it still talk to the app?
- Is any of my data collected or transmitted?
- What is the IP status for Somadome?
- What is your technology roadmap and how will the product evolve?
- When is your app launching?
- Who writes your code?
- Will the design of the dome change?
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- Can I change the power requirements? Do you have a plug for my market?
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- Does the Somadome generate any heat? Are there any specific HVAC requirements?
- Is there a CE certified power supply?
- What happens if there is a power outage? Can the electronics be damaged?
- What is the power/energy draw of the Somadome?
- How are sessions operated/how does a guest choose their session?
- How is the dome operated for partners not selling sessions?
- How is the dome operated for scheduling, use, and payment? for market partners selling sessions?
- What about after the session? What do we do?
- What about operations overall? Will it need someone to staff it?
- What happens if something breaks?
- What kind of ongoing support/maintenance does it need?
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- Are there any ongoing costs with owning a dome?
- Do you provide virtual support?
- How do I get updates when you add new content or update the App?
- How much and how hard is it to retrofit if needed?
- How will legacy domes be updated? Are you changing the electronics on domes as you've been growing?
- We are across the world from you, do you have field techs in our market?
- Where are your service centers?
- Will I be included in software updates and updates to the session library?
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- Are the lights covered by the warranty? What is the standard cost to replace them?
- Do I need an in house maintenance technician for the dome?
- Does the dome come with backup tablets or headphones?
- How do you service domes out of warranty or support us if something goes wrong?
- What happens if the dome gets scratched? Is it covered by warranty?
- What is the expected lifespan of the dome? And how long do these machines last?
- What is the oldest machine you have and do you have references for people that have these in their home?
- What is the warranty?
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- Are there any negative side effects associated with listening to binaural beat meditations in the Somadome?
- Can I get the same kind of benefits from binaural beats as I could from meditation?
- How frequently do you have to meditate, or use binaural beats to have an effect?
- What are binaural beats?
- What does scientific research show about the effects of listening to binaural beat meditations on human health and well-being?
- Where can I learn about brain function changes over time?
- Why use binaural beats?
- Will it make me tired?
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- How do I know if there is no EMF during a session?
- How do we know magnet therapy works?
- Is magnet therapy safe? Will it affect anyone with a pacemaker?
- Is there any radiation coming from the Somadome magnets or its technology?
- What are some examples of energy medicine?
- What does magnet therapy do?
- What is a low static magnet?
- What is energy medicine?
- Why is magnet therapy being used in the Somadome?
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Tech Support
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If I buy my dome before your app comes out, how will I get new content? What will you charge me?
PostedAugust 11, 2023
UpdatedAugust 11, 2023
ByInfo Admin
All domes have the capacity to be updated easily to operate any new content we release, or any evolution to our UX roadmap (which is big and exciting!). If you have a dome made before the app launches in 2024, it will be very easy for us to upgrade your board to be able to talk with the app if you wish to access our growing content library. We will make the price accessible and affordable.
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